Technical support

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For an optimal answer, send a message to the eedomus team using this assistant:

Please select a support domain:    


Devices / Z-Wave :

My device does not respond at all

If it is a device on batteries, remove the batteries and check their level and put back the batteries

If it is a Powered device, disconnect it and reconnect.



If it doesn't allow you to solve thie issue, you send a message to eedomus team. To send a request to eedomus support team,
pleaseplease connect to your account first

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