Technical support

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Devices / Z-Wave :

My network range is poor
The indicator is red.

This indicator is not valid before 24H.

It is calculated simply by counting successful contacts with the device over 24 hours, compared to the expected contacts. It is not valid if the parameters (Wake-Up, polling frequency) have been changed.

It is usual beeing less than 100% for a radio network.



If it doesn't allow you to solve thie issue, you send a message to eedomus team. To send a request to eedomus support team,
pleaseplease connect to your account first

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