Technical support

From eedomus - Documentation

For an optimal answer, send a message to the eedomus team using this assistant:

Please select a support domain:
Access interfaces : Apple HomeKit Control eedomus from the Home app or Siri If you have trouble adding eedomsu as Homekit accessory, please check: eedomus documentation If it doesn't allow you to solve thie issue, you send a message to eedomus team. Email address for registration: A screen capture can help solving the issue. Alternatively, you can add a ZIP file. Add a file Type here your support subject: Describe exactly your request: Some tips for better treatment of your request: • If your problem seems general, try to identify if it does not come from a device type only (eg Z-Wave, HTTP sensor, ...) • If your problem is a lack of rule or action triggering, specify the circumstances in as much detail as possible (eg, "My xxx device should have turned on at 8:12 pm because the yyy rule should have been checked, but it did not come on")
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