Technical support

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For an optimal answer, send a message to the eedomus team using this assistant:

Please select a support domain:    


eedomus controller / Controller unreachable :

The controller turns green then off
But it doesn't communicate
Is the power supply plugged in (light on the power supply?)
Test by unplugging and plugging in the power plug and the RJ45 network jack.

Try a direct connection from http://LOCAL_EEDOMUS_IP/config

If the address is not reachable, you can perform a software restore of your box, you will not lose your current configuration or your history because everything is saved to your account:

Restore your eedomus box after a breakdown



If it doesn't allow you to solve thie issue, you send a message to eedomus team. To send a request to eedomus support team,
pleaseplease connect to your account first

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