Technical support

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For an optimal answer, send a message to the eedomus team using this assistant:

Please select a support domain:    


Presale or commercial question :

Other pre-sale question
Commercial or non technical question



If it doesn't allow you to solve thie issue, you send a message to eedomus team.

Email address for registration:


A screen capture can help solving the issue.
Alternatively, you can add a ZIP file.

Add a file


Type here your support subject:

Describe exactly your request: Some tips for better treatment of your request:
• If your problem seems general, try to identify if it does not come from a device type only (eg Z-Wave, HTTP sensor, ...)
• If your problem is a lack of rule or action triggering, specify the circumstances in as much detail as possible (eg, "My xxx device should have turned on at 8:12 pm because the yyy rule should have been checked, but it did not come on")

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