Technical support

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Devices / Z-Wave / Issue during initial inclusion :

Inclusion is canceled immediately

If inclusion is canceled when you press the inclusion button of the device, it means that it probably has not been excluded in advance or that the inclusion method is not good
Check the sequence to achieve in the documentation of your device (It is specific to each device: short, long, triple click, magnet...)
If inclusion is canceled immediately, without the device button is handled, the memory of your Z-Wave chip may be corrupted.
You can do a backup restore , beginning with the more recent file.




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